Washington Counties Insurance Fund
Washington Counties Insurance Pool
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Plan Contact Information

Below you will find WCIF plan direct contact information separated by carrier.  Scroll down to browse, or go directly to the section you're searching for with the quick link tool below.





Benefits Solutions, Inc. (BSI)
 
WCIF partners with Benefits Solutions, Inc. (BSI) as a third-party administrator for plan eligibilty, billing, and administration of retiree, COBRA, Flexible Spending Account (FSA) and Health Savings Account (HSA) plans.
Office hours: 8:30 am - 5:00 pm Monday through Friday
BSITPA.com
Customer Service / Main Line: Toll-Free: 855.623.6334
 Ask to be directed to any of the
    following departments:

    •   WCIF Eligibility & Billing
    •   WCIF COBRA Administration
    •   WCIF Retiree Administration
    •   Consumer Driven Health Plans:
        - Flexible Spending Account (FSA)
        - Health Savings Account (HSA)













Local:  425.771.7359
Fax:   
425.771.1226
Billing & Eligibility Administration:*
   PO Box 6
   Mukilteo, WA  98275
   wcif@bsitpa.com

   COBRA Administration:*
  
PO Box 65
   Mukilteo, WA  98275
   cobra@bsitpa.com

   Consumer Driven Health Plans (CDHPs):
  
PO Box 6
   Mukilteo, WA  98275
   flexspending@bsitpa.com
  
   * All premium payments should be made
     payable to WCIF and addressed to
     BSI with attention to the WCIF Department.
SIMON.com
Technical Support: Main Line: 206.866.6899
There are three ways you can contact BSI for
   technical support with SIMON:

   1) Call BSI's technical support team

   2) Use the "Chat" feature within SIMON

   3) Send an email to the SIMON support team

Technical Support Email:
   support@SimonSaaS.com


   *You can also access the SIMON tile within
   the SIMON website that provides technical
   support contact information and access.
   
Premera Blue Cross
 
 
Premera.com
24-Hour Consulting Nurse 800.841.8343
Customer Service & Claims 877.500.9247
for both medical and prescription benefits  Medical claims submission:
   Premera Blue Cross*
   PO Box 91059
   Seattle, WA  98111-9159

   Prescription claims submission:
   Medco Health Solutions, Inc
   PO Box 14711
   Lexington, KY  40512
*  LifeWise of Washington for members whose employer is located in Clark County.
      The same contact information above applies for LifeWise of Washingon and Premera members.
Group Health Cooperative
 
Member.GHC.org
24-Hour Consulting Nurse:  800.297.6877
Customer Service & Claims: 888.901.4636
for both medical and prescription benefits  Claims submission:
   Group Health Cooperative
   P.O. Box 34585
   Seattle, WA  98124-1585
Washington Dental Service (WDS)
 
 
DeltaDentalWA.com
Customer Service & Claims: 800.554.1907
Claims submission:
   Washington Dental Service
   P.O. Box 75983
   Seattle, WA  98175-0983
Willamette Dental
 
 
WillametteDental.com
Customer Service & Claims: 800.360.1909
Vision Service Plan (VSP)
 
VSP.com
Customer Service & Claims: 800.877.7195
Claims submission:
   VSP
   P.O. Box 997105
   Sacramento, CA 95899-7105
The Standard Insurance Company
 
Standard.com
Customer Service & Claims: 800.368.1135
Disability claims submission:
   The Standard Disability Claims
   P.O. Box 2800
   Portland, OR  97208

   Life claims submission:
   The Standard Life Benefits Department
   P.O. Box 2800
   Portland, OR  97208
   
Magellan Health Services
 
MagellanAssist.com
Customer Service & Benefits Access: 800.523.5668
Monumental Life
 

 
Customer Service & Claims: 800.236.4782

  All plan benefits and Rx is administered
  through Benistar.

Medical claims submission:
   Benistar
   100 Grist Mill Rd
   Simsbury, CT 06070